A person reads every message. There is no ticket queue and no bot.
Through the contact form on this site, or by replying to any email we have sent you. Replying to your order confirmation is fastest, because your order number comes with it.
Studio hours are 9am to 5pm Eastern, Monday to Friday, and we reply within the hour during them. Outside those hours, first thing the next morning.
Yes, and it is the question we answer fastest. Reply to the proof email and tell us what you want changed. Revisions are unlimited and free, and nothing is printed until you approve.
Ask. If it is a painting from a photograph, it is probably something we can do.
